Thread: Run Flats
View Single Post
  #4 (permalink)  
Old 12-16-2007, 04:41 PM
zero zero is offline
Junior Member
2005 Touring Sage Brush Pearl
 
Join Date: Dec 2007
Location: Melbourne, FL
Posts: 3
Send a message via AIM to zero
Default

I would not buy the PAX again if I had the option. The concept sounds awesome and safer than a traditional "run flat." But the service and support of these tires is atrocious.

We had one go down on our Ody and the dealer wanted to charge me $125 to fix it even though Michelin's warranty literature stated specifically that the customer should not have to pay anything (for the amount of miles on the tire at the time). I had a huge fight with the service manager. He even gave Michelin a hard time. The Michelin customer service lady remarked at what a jerk this guy was being. Long story short, I ended up paying $42 dollars to get the tire changed out just so I could get my van back. I never went back to that dealer again!

We also have already had to replace the set of PAX tires at around 26-27K miles. To be fair, the tread did look really worn down.
Reply With Quote